Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service & Sales Representative, you'll be the heartbeat of our client experience. You’ll guide, support, and inspire customers while offering products and services that truly make a difference. This isn’t your average “sit-and-smile” role—we want someone who’s proactive, personable, and purpose-driven.

🔍 What You’ll Do:

• 🎧 Be the friendly, knowledgeable voice our customers trust—through phone, email, and chat.

• 💡 Provide personalized solutions and support to meet each customer’s unique needs.

• 📈 Educate customers on products and upsell when there’s a clear value fit (no pushy pitches here).

• 🧩 Troubleshoot issues with patience, empathy, and creativity.

• 🔄 Follow up with leads and nurture relationships for long-term loyalty.

• 💬 Collaborate with team members to share insights and level up service strategies.

🌟 What Makes You a Great Fit:

• You genuinely enjoy helping people and know how to make them feel heard.

• You're an excellent communicator who can explain things clearly and calmly.

• Sales doesn’t scare you—it excites you (especially when the product helps people).

• You’re organized, adaptable, and able to juggle multiple conversations with grace.

• You’re self-motivated and thrive in a supportive but fast-paced environment.

✅ Requirements:

• Prior experience in customer service or sales is a plus—but passion and coachability matter more.

• Comfortable using CRM systems, email platforms, and chat tools.

• Strong verbal and written communication skills.

• Reliable internet connection and a quiet work environment if remote.

🚀 What You’ll Get:

• Flexible work schedule

• Training, mentorship, and real growth potential

• A positive, energetic team culture

• Recognition, incentives, and plenty of room to shine